Privacy Policy
Privacy Policy
Who We Are
Our website address is: www.shoplovenug.com
Love Nug is a licensed New York State Adult-Use Cannabis Dispensary. License # OCM – RETL – 24-000137 located in Niagara County, New York. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
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Fill out a contact form
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Subscribe to our mailing list or loyalty program
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Interact with features on our website
This information may include your name, email address, phone number, and any additional details you choose to provide.
We may also automatically collect certain technical data such as your IP address, browser type, and device information for analytics and security purposes.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval, your profile picture is visible to the public alongside your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images.
Cookies
We use cookies to improve your experience on our website.
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If you leave a comment, you may opt in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
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A temporary cookie may be set when visiting the login page to determine if your browser accepts cookies.
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Login cookies may last up to two days, or two weeks if “Remember Me” is selected.
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Screen preference cookies may last up to one year.
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Additional cookies may be used when editing or publishing content.
You can adjust your browser settings to refuse cookies if you prefer.
Embedded Content from Other Websites
Pages on this site may include embedded content (such as videos, images, or product feeds).
Embedded content behaves the same as if you visited the external website directly. These third-party sites may collect data about you, use cookies, and track your interaction with that content.
Third-Party Services
We may use third-party platforms to enhance your experience, including but not limited to:
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Alpine IQ (for email marketing and loyalty program subscriptions)
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Dutchie (for online ordering and menu browsing)
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Google services (for analytics and maps)
These platforms may collect and process your data according to their own privacy policies.
Who We Share Your Data With
We do not sell your personal information.
Your information may be shared with trusted third-party services only when necessary to operate our website, process requests, or provide services (such as email subscriptions or online ordering).
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
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Comments and related metadata are retained indefinitely.
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User account information (if applicable) is stored as long as the account remains active.
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Contact form submissions and subscription data may be retained for business and communication purposes.
What Rights You Have Over Your Data
If you have an account or have submitted personal information:
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You can request a copy of the personal data we hold about you
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You can request that we delete your personal data
This does not include data we are required to keep for legal, administrative, or security purposes.
To make a request, please contact us directly.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Additionally, data submitted through forms or subscriptions may be processed through third-party platforms used by Love Nug.
Age Restrictions
This website is intended for individuals 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us through the website contact form or at our business location.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.